Strong blend of healthcare consulting experience combined with successful career in clinical nursing. Quality-oriented professional with a reputation for service, satisfaction, and results. Proven ability to quickly learn and utilize new methods, systems, and technology. Effective communicator able to clearly present complex information to diverse audiences. Creative troubleshooter with the ability to quickly identify and resolve problems. Track record of successfully managing projects, departments, service delivery systems. Regularly selected as medical review expert, analyst, and writer by law firms, healthcare providers, organizations, and private corporations. Recognized by clients, patients, and employers for follow through, integrity, and commitment to partnership.
Post-graduate Certification Program in Health Information Administration,
University of Washington, School of Public Health and Community Medicine (1996)
B.S.N. Loretto Heights College (now Regis College), Denver, Colorado (1984)
HEALTHCARE CONSULTING HISTORY
OWNER/DIRECTOR Started this consulting business to provide healthcare information accessing services to individual and commercial clients. Developed a wide range of research tools including early use of the Internet. Researched a wide range of topics including disease management, healthcare resources, alternative medicine/treatment, drug interactions, and latest industry developments. Clients have included hospital emergency departments, HMOs (PacifiCare/Secure Horizons of Washington), private corporations, consulting nurse services, public health departments, The Everett Herald, and KOMO-TV.
Delta Toxicology (formerly Environmental Toxicology International), Seattle, WA/Crystal Bay, NV
1990 to Present www.deltatoxicology.com
TECHNICAL RESEARCHER/WRITER/EDITOR On a project basis, provide various research, analysis, and editorial services to this international toxicology consulting firm. Areas of research include health effects of pesticides and hazardous waste, risk management, and medical protocols and procedures. Additionally serve as health consultant in a variety of legal cases involving potential human health risks. Consistently receive excellent feedback on quality of work, resulting in continued assignments.
PacifiCare/Secure Horizons of Washington, Mercer Island, WA 1998 to 2001
QUALITY ASSURANCE Performed such specialized functions as claim denial audits, HEDIS review, and NCQA audit preparation. Recognized for diversity of knowledge, thoroughness, tenacity, and accuracy.
Lundberg & Peschel, Seattle, Washington since 1994
Schroeter, Goldmark & Bender, Seattle, Washington since 1987
LEGAL NURSE/CONSULTANT Provided expert witness, jury preparation, and medical record review services for several prominent Seattle law firms representing defendants in healthcare litigation. Credited as a major factor in the successful resolutions.
Pacific Medical Center, Seattle, WA 1988 to 1995
ER STAFF RN/CHARGE NURSE Served as Team Leader of Consulting Nurse staff for all shifts. Responsibilities included Urgent Care nursing, development of telephone triage program, utilizing PHAMIS LASTWORD software. Wrote standardized policies and procedures for the entire organization. Developed creative incentive programs to encourage utilization. Trained and updated medical staff in CPR and ACLS. Corporate winner of Idea of the Month as well as Honorable Mention for Idea of the Year, for upgrading electronic medical records which eliminated unnecessary and costly procedures, resulting in substantial annual savings.
ADDITIONAL CLINICAL EXPERIENCE
RN TEAM LEADER, Acute Care, Valley General Hospital, Monroe, WA (1986-88)
RN Registered Nurse, Washington State
RHIA Registered Health Information Administrator (www.ahima.org)
LNCC Legal Nurse Consultant, Certified (www.aalnc.org)
CPR Instructor Trainer American Heart Association
OSHA Certified Hazardous Waste Site Operations Officer (inactive)
EMT Emergency Medical Technician, Washington State (inactive)
Word, Access, Excel, Visio, FrontPage, PageMill, PowerPoint, MSProject
American Health Information Management Association (AHIMA)
American Association of Legal Nurse Consultants (AALNC)
Volunteer Firefighter and EMT, Snohomish County, District 28
Volunteer, Snohomish County and King County Search and Rescue
Volunteer Instructor of CPR to children